Online Digital Photo Printing Services & Support |
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| Digital Photo Prints > Online Support |
| In order that our customers get the best out of their digital images we have assembled this page. Click on a topic to read more. |
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| If your query is not answered here, please do not hesitate to contact us via email at info@colorama.co.uk. |
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| File formats | ||
| We accept jpeg, tiff and bmp file formats in RGB mode. If your files are in CMYK mode please convert them to RGB before uploading them. ( Please note; all digital cameras operate in RGB mode.) |
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| Image resolution | ||
| When you assemble your order, our software will present you with a warning if the resolution or image is too low for that print size. |
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| A green tick light will indicate sufficient resolution and will result in a good quality print. | ||
| A red triangle will indicate insufficient resolution and will result in a poor quality print. In this circumstance we would advise our customers to select a smaller print size in order to compensate for the lack of pixel information in their image file. |
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| Aspect ratio | ||||||||||||||||||||||||||||||||||||||||
| 90% of digital cameras capture images which have a different aspect ratio, height-to-width ratio, than conventional cameras. The aspect ratio of digital cameras is 3:4, (similar to that of your televsion or pc monitor), whereas conventional cameras work on an aspect ratio of 2:3. Therefore if you choose a conventional print size, for example 4”x6”, your image will either be cropped or have white borders added to the sides of the print. Our software gives you the option to crop or add white borders to your image. If you choose a digital output size, for example 4”x5.3”, no cropping or borders will be required. |
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Digital Photography General Support |
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terms & conditions |
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